Cancellation Policy
We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.
Cancellations made with less than 24 hours’ notice, or failure to show for your appointment, will result in a 50% charge of the scheduled service fee, which will be applied to the card on file.
We appreciate your understanding and thank you for respecting our time and commitment to all clients.
Product Pickup Policy
We’re happy to reserve products for our customers who have joined a waitlist!
Once you’ve been notified that your item is available for pickup, it will be held for 10 days. During this time, it will remain reserved exclusively for you.
If the product is not picked up within the 10-day window, it will be returned to our inventory and made available for other customers. No exceptions will be made unless prior arrangements or the product has been pre-paid with our team.
Thank you for understanding!
Product Return Policy
We accept product returns within 14 days of purchase. All eligible returns will be refunded in the form of a gift card, which may be used toward any product or service.
If a product has been opened and more than half has been used, it may still be returned within the 14-day window for a gift card equal to 50% of the original purchase price.
We appreciate your understanding and are happy to help you find the right products for your needs.
Payment Methods Accepted
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Credit/Debit
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Cash
Please note ALL gratuity can only be accepted in the form of cash!