Please notify us within 24 hours for cancellations. If you do not cancel within 24 hours there will be a $25.00 charge added to your card or if you are a no show, there will be a 50% of your service fee charged to your card on file. We appreciate you and thank you for valuing our time. Thank you
Product return policy
In regards to products, any product returned within 14 days will be refunded in the form of a gift card that can be used towards another product or service. If the product has been opened and more than half has been used we will return for a gift card for half the value of the product.
To prevent the spread of COVID-19 and reduce the potential risk of exposure to our staff and visitors, we are conducting a simple screening questionnaire.
Due to the new Covid regulations:
When you arrive, please log on to your vagaro app and account. They will then offer you a click of the button to notify us you have arrived. We will then be able to notify you back when your service provider is ready for you to come in.... thank you!
The BROW Lounge and SoulSpa will be taking temperature screenings when client arrives!
- Credit / Debit Cards